Supportive Counselling for COVID-19 Stress

The impacts of COVID-19 are being felt across the world. Layla and a group of our therapists wanted to do our part to help support Ontario residents feeling overwhelmed with stress related to COVID-19. We’re offering a free virtual counselling service to those in need through April 5, 2020.

About the program

Layla’s Supportive Counselling for COVID-19 Stress is a one-time, free, limited time service being made available to support Ontario residents specifically struggling with stress related to the COVID-19 pandemic, popularly known as the coronavirus. We wanted to especially reach folks in front-line jobs and those who may be overwhelmed or be financially affected.

Depending on availability, participants are eligible to book a free 45 minute session with one of our licensed therapists. Sessions are offered via phone or secure video chat.

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IMPORTANT: This is not a crisis service. If you are in crisis, or you or someone may be in danger please call 911 or go to the nearest emergency room. 

Frequently Asked Questions

How is this service different from regular Layla services?
In contrast to regular Layla services, the Supportive Counselling for COVID-19 Stress service is a single appointment model aimed to support Ontario residents in need throughout the month of March, 2020. Due to the condensed nature of the service, Layla’s normal client-therapist matching and onboarding has been waived and appointments with Layla partner therapists will be booked directly based on availability.

When and where are appointments available?
Offered through April 5, 2020, Supportive Counselling for COVID-19 Stress appointments are available at one session per person via phone or video chat. Unfortunately due to licensing requirements across jurisdictions, the service is open to Ontarians only at this time.

Who are the therapists for this service?

We have organized a group of Layla partner therapists to assist with this service. They are all licensed providers, registered with the The Ontario College of Social Workers or the College of Registered Psychotherapist of Ontario. We have confirmed their ability to assist with potential stress and anxiety arising from the current events. 

How can I register?
This service bookings can be made directly via this booking page. Once an appointment has been requested, you will receive an email with instructions to set up your profile. Participants are required to set-up their profile in advance of the scheduled session as we require certain information and consents to be able to assist you.

Can’t find the email? Check your spam folder. You can also reach out to tech support on or call 1-888-687-9288 x.1

What does it cost?
In an effort to do our part to support the community in this time of need, Layla’s Supportive Counselling for COVID-19 Stress is being offered free of charge while appointments last. Please note that there is a limit of one session per person.

What if I’m looking for longer term mental health support?
Layla services are available to Ontario residents who wish to find a therapist fit that’s right for them. To learn more about Layla services, click here. While our Supportive Counselling for COVID-19 Stress is free, please note that therapy sessions in our regular programming are $130 per 50 minute session, regardless of provider ($170 for couples starting June 1st).

Where can I find additional helpful resources around mental health and COVID-19?
CDC: Managing Stress and Anxiety During COVID-10 Outbreak
WHO: Mental Health Considerations During COVID-19 Outbreak
CAMH: Mental Health & the COVID-19 Pandemic

Thank you to our therapists who are collaborating to enable this service!

For questions or inquiries about the program, contact us by email at, or by phone at 1.888.695.2952.
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