Katy is Layla's Lead Care Coordinator and brings with her 10 years of experience working with individuals from a customer service as well as community-based background. After completing her undergraduate degree from the University of Ottawa in Conflict Studies and Human Rights, Katy discovered a passion for helping others and was driven to gain more hands-on experience. She dedicated time to working with volunteer initiatives such as Harmony House,a local women's shelter, and Ottawa Victim Services; which helped developed her knowledge of community resources and mental health care supports.
After moving to Toronto, Katy worked for an Employee Assistance Program where she provided intake and crisis support to clients. She has continuously developed her client-centered approach to helping others and has decided to pursue a Master’s degree in social work. Her other passions have included travelling across Europe as well as fostering dogs to help them find their forever home.