Guiding Canadians on their journey to better mental health
We believe finding the right mental health care should feel supportive, not complicated. Through personalized matching, Layla helps Canadians find a therapist who aligns with their needs, preferences, and more.
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Our values
Client–centred
We meet people where they are in their journey and put their needs at the heart of our decisions and services.
Dependable
We work to maintain a reputation for consistent, high-quality services, matched to people’s needs and preferences.
Proactive
We build a culture where it’s safe to ask questions, and we stay one step ahead by learning, growing, and anticipating future needs together.
Inclusive by design
We work hard to build a diverse team and therapist community, and draw on diverse perspectives to guide our work. This translates into how we’ve built our therapy platform and how we support our clients and therapists.
One Team
We work as One Team which means we operate with a unified vision and mission, fostering an environment of trust, respect, collaboration, and support.
Our impact & responsibility
Meet the people at Layla
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Senior Care Coordinator
Care Coordinator
Care Coordinator
Care Coordinator
Care Coordinator
Care Coordinator
Care Coordinator
Care Coordinator
Program Operations Lead
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Senior Care Coordinator
Senior Team Lead
Senior Care Coordinator
Care Coordinator
Care Coordinator
Senior Care Coordinator
Care Coordinator
Care Coordinator
Service Coordinator
Care Coordinator
Senior Team Lead
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Chief Program Officer
Clinical Product Manager (MSW)
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Clinical Program Manager (RP)
Program Operations Lead
Advisor (PhD, CPsych)
Advisor (MD, FRCPC, MPH)
Advisor (PsyD, CPsych)
Advisor (MD, MSc, CCFP)
Advisor (PhD, MSW, RCSW)
Senior Manager, Healthcare Partnerships
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Head of Engagement and Collaborations
Senior Health Care Partnerships Associate (RN)
Healthcare Partnerships Associate (RSW)
Senior Full Stack Engineer
Full Stack Developer III
Full Stack Developer
Director, Product Engineering
Full Stack Software Engineer
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Chief Technology Officer
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Senior Product Manager
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Senior UX/UI Designer
People Operations Lead
Head of Finance
Co-Founder & CEO
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Co-Founder & Chief Clinical Officer (MSW)
Our commitment to quality care
- Our therapists are registered clinicians in Nova Scotia, Ontario, Alberta or British Columbia. Their clinical qualifications include: RSW, RP, RCT (NS), RCC (BC), C.Psych, or C.Psych.Assoc.
- Layla's community of over 500 therapists have been carefully vetted through arigorous recruitment and onboarding process. Only 20% of therapists who apply are accepted into our community.
- Therapists are required to have at least a Masters-level (or equivalent) training in Social Work (Clinical Focus), Clinical/Counselling Psychology, Marriage & Family Therapy or a related field from a reputable institution.
- Before joining our community, therapists are required to have a minimum of 1,000 hours post-graduate clinical experience (community or private practice)
Client experience is a top priority at Layla. We actively gather feedback and have clear processes in place to address concerns and respond quickly, thoughtfully, and with care. We also maintain strong safeguards to protect your personal information and your privacy.
If coordination with your primary care provider would be helpful, our Care Team can guide you through the process and make it easy.
Coordinating with primary care can be helpful for patients who consent to sharing relevant updates to support with treatment planning.
Because trust is essential to effective care, we prioritize regulation, privacy, and accountability in everything we do.
Layla operates in compliance with the Personal Health Information Protection Act (PHIPA). Client information is handled with strict safeguards, and personal health information is stored securely using industry-standard data protection practices.