Transparent pricing

Our therapists operate out of their own location, provide sessions in-person, online, or by phone.

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Today, our therapists are located in Ontario, Alberta, British Columbia and Nova Scotia

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We are across many cities, including: Toronto, Greater Toronto Area (GTA), Ajax, Barrie, Beamsville, Brampton, Burlington, Georgetown, Guelph, Hamilton, Kitchener, Markham, Milton, Mississauga, Newmarket, Niagara Falls, North York, Oakville, Orangeville, Oshawa, Ottawa, Petawawa, Pickering, Richmond Hill, Scarborough, St. Catherines, Thornhill, Vaughan, Whitby, and Calgary, Edmonton, Lethbridge, Red Deer, Sherwood Park, Kelowna, Vancouver, Victoria, Halifax and many more.

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We are continuously building out our community.

At Layla we do not offer direct billing yet. If you are planning to use health benefits, our network of therapists includes Registered Social Workers (RSW), Registered Psychotherapists (RP) and Registered Psychologists (C.Psych), Registered Clinical Counsellor, and Registered Counselling Therapist (RCT) in select regions. When looking at your benefits package, we advise that you check to see if you are covered for either of those providers. Here is a link to our blog post explaining the difference between these different health professionals.

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Please reach out to info@layla.care for help figuring out your benefits coverage.

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We require a minimum of 24-hour notice for any appointment cancellation or rescheduling in order to avoid a full cancellation fee. If you cancel or reschedule your appointment less than 24 hours before it is scheduled to take place, you will be subjected to a full cancellation fee equal to 100% of the session fee (the full cost of the session).

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To cancel or reschedule, please contact your therapist directly by phone or email. You can find their contact information within your appointment confirmation email.

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All sessions will be completed online through Layla’s secure video portal. Participants are encouraged to use a desktop or laptop computer, for the best user experience.  Our Layla Platform for therapy sessions can be accessed on the following devices listed here.

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Planning to travel? Participants must attend virtual sessions from the province listed on their home address when they registered for group. This is because the group facilitator must be registered to practice in the province where the client is attending group sessions.

Layla currently offers a Supervised Therapy Program. Clients can work with a therapist-in-training who is closely supervised by a Master's-level clinician. Sessions are $35 for 50 minutes, but availability is limited to the length of the therapist's training placement. Further information about this program can be found here.

Individual and Couples Therapy sessions are typically 50 minutes long. In some cases, your first session with the therapist will be a little longer.
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Therapy can range from short-term to longer term depending on the client’s case and their goals. This can be discussed with your therapist, and the two of you can always collaboratively assess your timeline and progression.