Crisis & Community Resources

Illustration of a hand holding a glowing lantern with a yellow light and purple top and base.
Kids Help Phone

Offering 24/7 support across Canada for young people.

Available by phone, text and chat (24/7)

https://kidshelpphone.ca/

Call: 1-800-668-6868

Text: CONNECT to 686868

Good2Talk

Provides confidential support services for post-secondary students in Ontario and Nova Scotia.

Available by phone and text (24/7)

https://good2talk.ca/

Call: 1-866-925-5454 (Ontario) or 1-833-292-3698 (Nova Scotia)

Text: GOOD2TALKON to 686868 (Ontario) or GOOD2TALKNS to 686868

Distress Centres of Greater Toronto

https://www.dcogt.com/

Multilingual Helplines 

Crisis Support Helpline services offered in 8 languages (Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu).

Available by phone (10:00am-10:00pm, Monday to Friday)

Caledon: 877-298-5444

Brampton & Mississauga: 905-459-7777

TTY: 905-278-4890

Assaulted Women's Hotline

Crisis counselling for women and seniors in the province of Ontario.

Available by phone (24/7)

http://www.awhl.org/

Crisis Line - phone:

GTA: 416-863-0511

GTA TTY: 416-364-8762

TOLL-FREE: 1-866-863-0511

TOLL FREE TTY: 1-866-863-7868#SAFE (#7233) on your Bell, Rogers, Fido or Telus Mobile

Senior Safety Line - phone:

TOLL-FREE:  1-866-299-1011

Anishnawbe Health Toronto Mental Health Crisis Line

Available by phone during business hours

http://aht.ca/

Call: 416-360-0486

For 24/7 support for First Nations, Inuit and Métis people: 

Hope for Wellness Help Line 

Call: 1-855-242-3310 (phone and online chat)

2SLGBTQ+ Youthline

Confidential, non-judgmental peer support for 2SLGBTQ+ youth across Ontario

– Hours: Sunday–Friday, 4:00pm–9:30pm (ET)

– Text: 647-694-4275

– Online chat: https://www.youthline.ca/

Toronto Seniors Helpline

Community supports, crisis services and supportive phone counselling available to seniors: Mon - Fri 9 am - 8 pm, Sat , Sun & Sat Holidays 10 am - 6 pm. Interpretation available in 100+ languages.

https://torontoseniorshelpline.ca/

Call: 416-217-2077
Long Distance: 1-877-621-2077

9-8-8: Canada's Suicide Crisis Helpline

Suicide Crisis Helpline is here to support anyone in need, no matter who they are or where they are in Canada.

24/7 for calls and texts, free of charge.

Languages: English and French

https://988.ca/

Call: 9-8-8

ConnexOntario

Information and referral service by the Government of Ontario. Assists individuals in accessing services related to addiction, mental health, and problems gambling.

Available by phone and chat (24/7)

https://connexontario.ca/

Call: 1-866-531-2600


Victim Support Line

Get 24/7 access to information and referrals for victims of crime across Ontario in most languages spoken in the province.

Victims of crime and their families can access a wide range of services, including counselling, financial assistance and other supports.Ontario Toll-free: 1-888-579-2888    
Greater Toronto Area (GTA): 416-314-2447

211 Ontario

Helpline and online database of Ontario's community and social services.

https://211ontario.ca/

Call: 2-1-1

Emergency Shelter and Housing Ontario

Helpline and online database of emergency shelter and housing searchable by location.

https://www.ementalhealth.ca/Ontario/Emergency-Shelter-and-Housing

Walk-in Counselling Ontario

Helpline and online database of walk-in counselling searchable by location.

https://www.ementalhealth.ca/Ontario/Walk-In-Counselling

Assaulted Women's Hotline

Crisis counselling for women and seniors in the province of Ontario.

Available by phone (24/7)

http://www.awhl.org/

Crisis Line - phone:
GTA: 416-863-0511
GTA TTY: 416-364-8762
TOLL-FREE: 1-866-863-0511
TOLL FREE TTY: 1-866-863-7868#SAFE (#7233) on your Bell, Rogers, Fido or Telus Mobile
Senior Safety Line - phone:
TOLL-FREE:  1-866-299-1011

Domestic Abuse Service

Offers support, resource information, and referrals about domestic violence.

Available by phone (10am-10pm in BC but also for anyone with questions about abuse or concerns about a friend or family member)

https://domesticabuseservices.ca/

1-888-833-7733

Shelter Safe

An online resource that helps women and their children seeking safety from violence and abuse. The clickable map is available to connect women with the nearest shelter that can offer safety, hope and support.

https://www.sheltersafe.ca/

Violence Against Women Resources: Issues You May be Facing

An informational resource that discusses abuse.

https://familyservicetoronto.org/wp-content/uploads/2016/03/VAWIssuesYouMayBeFacing.pdf

Canada's Treatment Programs for Men Who Abuse Their Partners

An online resource offering access to programs across Ontario for men who abuse their partners.

https://www.canada.ca/en/public-health/services/health-promotion/stop-family-violence/prevention-resource-centre/women/treatment-programs-men-abuse-partners/canada-treatment-programs-men-who-abuse-their-partners-8.html

Partner Assault Response (PAR) Program

https://www.ontario.ca/page/partner-assault-response-program

Ontario Coalition of Rape Crisis Centres

An online directory of sexual assault centres that provide free counselling and information about sexual violence.

https://sexualassaultsupport.ca/

Kids Help Phone

Offering 24/7 support across Canada for young people.

Available by phone, text and chat (24/7)

https://kidshelpphone.ca/

Call: 1-800-668-6868

Text: CONNECT to 686868

Children's Mental Health Ontario

Find a mental health centre near you that provides treatment and support to children, youth and families. This includes targeted prevention, early intervention, short- and long-term counselling and therapy, and intensive services such as residential care.

https://cmho.org/findhelp/

What's Up Walk-In Clinics

Mental health counselling for children, youth and families.

https://www.whatsupwalkin.ca/

Shelters and Drop-in Centres for Youth

An online resources to access short-term accommodation in Toronto along with other supports, such as counselling, meals, recreation and emergency transportation. Some shelters also provide longer-term accommodation. Drop-in centres offer social and recreational activities, snacks, information and support and in some cases counselling.

https://www.torontocentralhealthline.ca/listservices.aspx?id=10490

Call the Emergency Shelter Central Intake at 416-338-4766 or Toll Free 1-877-338-3398.

Wellness & Emotional Support for Youth Online (WES for Youth Online)

Free online counselling for Ontario youth ages 13–24.

Website: https://wesforyouthonline.ca

Be There

Free online resources on how to support a friend and be there for one another.

https://bethere.org/Home

Most employer benefits plans cover Layla’s therapy services; Please check your plan for Registered Social Workers, Registered Psychotherapists, or Psychologists or you may ask for our assistance in doing so.

Layla offers a lower cost therapy option   through our supervised program. This program offers sessions with a therapist-in-training under the supervision of a Masters-level clinician for a rate of $35/session (tax included where applicable). Eligibility criteria apply. Learn more about this program HERE.

If you do not have insurance coverage and affordability is a barrier, the following resources may be helpful:

Publicly Funded and Free Mental Health Services in Ontario

An online directory of publicly funded and free mental health counselling services in Ontario including hospital-based programs.

https://www.ementalhealth.ca/Ontario/Counselling-and-Therapy

Affordable Therapy Network

A Community Of Therapists Offering Low Cost & Sliding Scale Therapy Across Canada. Includes several additional resources for clients to access for free on their own.

https://affordabletherapynetwork.com

211 Alberta

https://ab.211.ca/

Kids Help Phone

Offering 24/7 support across Canada for young people.

Available by phone, text and chat (24/7)

https://kidshelpphone.ca/

Call: 1-800-668-6868

Text: CONNECT to 686868

Distress Line

24-hours Distress Line is available seven days a week

https://edmonton.cmha.ca/brochure/distress-line/

Call: 780-482-4357 (HELP)

2SLGBTQ+ Youthline

Confidential, non-judgmental peer support for 2SLGBTQ+ youth across Ontario

– Hours: Sunday–Friday, 4:00pm–9:30pm (ET)

– Text: 647-694-4275

– Online chat: https://www.youthline.ca/

9-8-8: Canada's Suicide Crisis Helpline

Suicide Crisis Helpline is here to support anyone in need, no matter who they are or where they are in Canada.

24/7 for calls and texts, free of charge.

Languages: English and French

https://988.ca/

call: 9-8-8

Distress Line

The 24-hours Distress Line is available seven days a week

780-482-4357 (HELP)

Alberta Health Services – Addiction & Mental Health

Provincial service directory & support hub for mental health and addiction, including helplines, community clinics, treatment, referrals and more.

• Addiction Helpline (24/7): 1-866-332-2322 

• Mental Health Helpline (24/7): 1-877-303-2642 

• Regional Access Lines (for Calgary Zone, Edmonton Zone, etc.) for non-urgent support, intake, assessment, referral. Alberta Health Services+2Alberta Health Services+2

• Website / Directory & Service Search Tool: https://www.albertahealthservices.ca/amh/amh.aspx

211 Alberta

Helpline and online database of Alberta's community and social services.

https://ab.211.ca/

Call: 2-1-1

Connect Family and Sexual Abuse Network

Crisis counselling for women and seniors in the province of Alberta.

Available by phone (24/7)

http://www.connectnetwork.ca/

Call: 1.403.237.5888
Call: 1.877.237.5888 Toll Free in Alberta

Alberta Family Violence Info Line 

Call: Toll-free 1-855-4HELPAB (1-855-443-5722), 24/7 support for survivors of domestic or family violence across Alberta.

https://www.alberta.ca/family-violence-find-supports?utm_source=chatgpt.com

Alberta’s One Line for Sexual Violence 

Call or text: 1-866-403-8000 (170+ languages), 24/7 support and referral for sexual violence.

Shelter Safe

An online resource that helps women and their children seeking safety from violence and abuse. The clickable map is available to connect women with the nearest shelter that can offer safety, hope and support.

https://www.sheltersafe.ca/

Violence Against Women Resources: Issues You May be Facing

An informational resource that discusses abuse.

https://familyservicetoronto.org/wp-content/uploads/2016/03/VAWIssuesYouMayBeFacing.pdf

Canada's Treatment Programs for Men Who Abuse Their Partners

An online resource offering access to programs across Canada for men who abuse their partners.

https://www.canada.ca/en/public-health/services/health-promotion/stop-family-violence/prevention-resource-centre/women/treatment-programs-men-abuse-partners/canada-treatment-programs-men-who-abuse-their-partners-8.html

Calgary Immigrant Women’s Association

CIWA supports immigrant and refugee women, girls and their families.

https://www.ciwa-online.com/

Kids Help Phone

Offering 24/7 support across Canada for young people.

Available by phone, text and chat (24/7)

https://kidshelpphone.ca/

Call: 1-800-668-6868

Text: CONNECT to 686868

Be There

Free online resources on how to support a friend and be there for one another.

https://bethere.org/Home

Most employer benefits plans cover Layla’s therapy services; Please check your plan for Registered Social Workers, Registered Psychotherapists, or Psychologists or you may ask for our assistance in doing so.

If you do not have insurance coverage and affordability is a barrier, the following resources may be helpful:

Publicly Funded and Free Mental Health Services in Alberta

Mental Health Foundation is a non-profit in Alberta focused on mental health support, education, and a searchable resource directory of free and confidential mental health and addiction services available across the province. You can access resources through their kickstand program below.

https://mentalhealthfoundation.ca/kickstand-kickstand-connect

Canadian Mental Health Association (CMHA) Alberta (regional offices): Offers programs like BounceBack® (free guided self-help for mild-moderate anxiety/stress), peer support groups, and workshops that are available through CMHA offices province-wide.

https://alberta.cmha.ca/find-info/albertaresources/

Affordable Therapy Network

A dommunity of therapists offering low cost & sliding scale therapy across Canada. These Include several additional resources for clients to access for free on their own.

https://affordabletherapynetwork.com

BC Crisis Centre

Crisis resources include suicide and distress lines, seniors distress line, online chat services for youth and adults.

Available 24 hours a day, 7 days a week.

https://crisiscentre.bc.ca/get-help/

Call: 1-800-784-2433

Canadian Mental Health Association ‘Find Help’ - British Columbia Division

https://cmha.bc.ca/mental-health/find-help/

BC Government suicide, self-harm and substance use support

https://www2.gov.bc.ca/gov/content/mental-health-support-in-bc/suicide-and-self-harm

Crisis Line Association of BC Mental Health Information Line

This is a provincial line. Answered 24/7/365, it provides empowering emotional support, information on appropriate referral options and a wide range of support relating to mental health concerns. Their website has extensive online mental health resources as well.

https://www.heretohelp.bc.ca/

Call: 310-6789 (no area code needed) or email bcpartners@heretohelp.bc.ca

Fraser Health Crisis Line

This is a 24/7/365 crisis line offering free and confidential emotional support, crisis intervention, and resource information.

https://www.options.bc.ca/program/fraser-health-crisis-line

Call: Local – 604-951-8855 or Toll-Free – 1-877-820-7444.

Interior Crisis Line Network

A network that links five crisis lines in the Interior Region (Cranbrook, Kelowna, Trail, Vernon and Williams Lake) through a single number. It is available 24/7/365 throughout the Southern Interior and makes crisis line service available to everyone in the Interior Region.

https://www.crisislines.bc.ca/interior

Call 1-888-353-2273 (1-888-353-CARE).

Vancouver Island Crisis Society

Offers 24/7/365 crisis line service to Vancouver Island, the islands of the Georgia Strait, and the mainland communities between Powell River and Rivers Inlet, as defined by the Vancouver Island Health Authority.

https://www.vicrisis.ca/

Call: 1-888-494-3888.

9-8-8: Canada's Suicide Crisis Helpline

Suicide Crisis Helpline is here to support anyone in need, no matter who they are or where they are in Canada.

24/7 for calls and texts, free of charge.

Languages: English and French

https://988.ca/

Call: 9-8-8

Canadian Mental Health Association ‘Find Help’ - British Columbia Division

https://cmha.bc.ca/mental-health/find-help/

BC Government suicide, self-harm and substance use support

https://www2.gov.bc.ca/gov/content/mental-health-support-in-bc/suicide-and-self-harm

S.U.C.C.E.S.S. Chinese Help Lines

Chinese help lines, operating from 10am to 10pm that demonstrate cultural sensitivity, equity, non-discrimination, and respect for the client’s privacy, consent and choice.

https://successbc.ca/contact-us/

Call: 604-270-8233 for Cantonese or 604-270-8222 for Mandarin

Victoria Women’s Transition House Society

24 hour crisis line, the Crisis Line provides support and information and can lead to emergency housing for women who are currently experiencing intimate partner violence and abuse. Family and friends of abused women as well as professionals can also call for support and information.

https://www.transitionhouse.net/our-programs/24-hour-crisis-line/

Call 250-592-2927 or email contact@vwth.bc.ca

Yellowhead Community Services - Thompson Valley

Yellowhead Community Services provides free counselling for adults, children and youth experiencing violence, women who have experienced abuse and/or violence, and those struggling with substance use

https://www.yellowheadcs.ca/

Call (250) 674-2600 or email info@yellowheadcs.ca

Cythera Transition House Society

Offers counselling and other supports for women and children experiencing or witnessing abuse and violence.

https://www.cythera.ca/programs

Call: 604-467-9939 or email inquiries@cythera.ca

Kelty Mental Health Resource Centre

A resource for children, youth and families related to mental health and substance use issues located at the BC Children’s Hospital site.

https://keltymentalhealth.ca/

Call: 1-800-665-1822. Lower Mainland: 604 875-2084

Alcohol & Drug Information & Referral Service

This service is available to people across B.C. needing help with any kind of substance abuse issues 24 hours a day. It provides information and referral to education, prevention and treatment services and regulatory agencies.

https://www.healthlinkbc.ca/mental-health-substance-use/resources/alcohol-drug-information-referral-service

Call 1-800-663-1441 (BC wide) or 604-660-9382 (Lower Mainland)

Problem Gambling Help Line

A 24-hour information and referral service for anyone who is adversely affected by their own, or another’s gambling habit.

https://www.bcresponsiblegambling.ca/

Call: 1-888-795-6111

Deaf or hearing-impaired (collect calls accepted): 604 875-0885

Watari Counselling and Support Services

Offers free confidential counselling, education, referrals, and other preventative programs for those in Strathcona/ Downtown Eastside area and surrounding communities around for issues related to problem substance misuse

https://www.watari.ca/

Call: +1 604 254 6995 or email info@watari.ca

Northern BC Youth Support Line

Confidential phone support for youth and young adults.

Hours: 4:00 PM – 11:00 PM daily

Youth line: 1-888-564-8336

24/7 crisis line: 1-888-562-1214

Website: https://crisis-centre.ca/

Be There

Free online resources on how to support a friend and be there for one another.

https://bethere.org/Home

E-counselling services are provided by Pacific Centre Family Services Association www.pacificcentrefamilyservices.org.

South Island Centre

Provides professional, affordable mental health counselling services to children, youth, adults, and families

https://www.southislandcounselling.org/

Call: 250.472.2851 or email info@southislandcounselling.org

Maple Ridge/Pitt Meadows Community Services

The Child and Youth Mental Health Outreach Program offers services and support to children and youth with mental health concerns. This support is extended to the families of these clients.

https://www.comservice.bc.ca/program/child-youth-mental-health-outreach-program/

Call 604- 467-6911 or email admin@comservice.bc.ca

SHARE Family and Community Services

Talking Helps is available subsidized, sliding scale based on household income is available specifically for Tri-Cities residents with children or youth 18 and under in the home

https://sharesociety.ca/primary-care-network-counselling-and-support-services

Call: 604.540.9161 ext. 602 or bridgette.ebing@sharesociety.ca.

Foundry BC

Foundry provides free and confidential support for youth aged 12–24 across British Columbia. Services include walk-in and scheduled counselling, peer support, primary care, substance-use services, family support, and online/virtual counselling.

Website: https://foundrybc.ca/
Foundry Virtual (provincial online services): https://foundrybc.ca/virtual/

Contact (Virtual Services):

• Phone: 1-833-F0UNDRY (1-833-308-6379)

• Email: virtual@foundrybc.ca

Esquimalt Neighbourhood House

Offering free counselling to adults living in the Greater Victoria Area.

https://www.enh.bc.ca/counselling-services/

Vancouver Island Counselling Centre for Immigrants and Refugees (VICCIR)

Offers counselling services on a sliding fee scale, and for free when needed.

https://www.viccir.org/

REACH Medical Clinic

Offers free virtual counselling sessions covered by MSP.

https://www.reachcentre.bc.ca/

DIVERSECity Community Resources Society

Offering you and your whole family free, culturally sensitive, confidential help in your first language

https://www.dcrs.ca/

Affordable Therapy Network

A Community Of Therapists Offering Low Cost & Sliding Scale Therapy Across Canada. Includes several additional resources for clients to access for free on their own.

https://affordabletherapynetwork.com/

Nova Scotia Mental Health and Wellbeing

Helplines, services and community resources, and online support.

https://novascotia.ca/mental-health-and-wellbeing/

Nova Scotia Mental Health Resources - PROVINCIAL SUPPORT

https://www.mentalhealthns.ca/find-support

Mental Health Mobile Crisis Team

The Mental Health Mobile Crisis Team (MHMCT) provides crisis support for children, youth and adults experiencing a mental health crisis. Service offers telephone crisis support 24 hrs a day 7 days a week anywhere in Nova Scotia and a Mobile Response from 1 pm to 1 am to most communities in Halifax Regional Municipality.

902-429-8167 or 1-888-429-8167 (Toll Free)

Good2Talk Nova Scotia

Good2Talk Nova Scotia provides support for university and college students.

Call toll-free: 1-833-292-3698

‍Text GOOD2TALKNS to 686868

Crisis Text Line

Crisis Text Line is available for adults who are going through a difficult time and need someone to text with. This service is free and available 24 hours a day, 7 days a week. Special support is available for frontline workers

Text NSSTRONG to 741741

Frontline workers: text FRONTLINE to 741741

9-8-8: Canada's Suicide Crisis Helpline

Suicide Crisis Helpline is here to support anyone in need, no matter who they are or where they are in Canada.

24/7 for calls and texts, free of charge.

Languages: English and French

https://988.ca/

Call: 9-8-8

Bryony House

24 hour emergency services for women, with or without children, escaping intimate partner abuse.

Distress Line 902.422.7650.

Shelter Main Number 902.423.7183.

Text a Message at 902.422.7650.

Email a Message staff@bryonyhouse.ca

https://www.bryonyhouse.ca/crisis-contact/

Alice House

Second-stage housing and counselling for women.

Alice House Domestic Violence Court Support Services Coordinator Office: (902) 466-8459

Call: (902) 717-8184 (call or text)

Email: dvcourtsupport@alicehouse.ca

https://alicehouse.ca/

Elizabeth Fry Society of Mainland Nova Scotia

Services for women involved with the criminal justice system, or at risk of becoming involved.

Call (902) 454-5041 Ext. 7 or email dvcourt@efrymns.ca

https://www.efrymns.ca/

Nova Scotia Department of Health and Wellness

Offering free, confidential prevention and treatment resources and services to anyone affected by addiction.

https://novascotia.ca/dhw/addictions/

CMHA - Nova Scotia Division

Addiction Services located throughout Nova Scotia to help individuals, families and communities to achieve a safe and healthy lifestyle.

https://novascotia.cmha.ca/resources/addictions/

Drug Rehab Centers in Nova Scotia

Includes a list of different drug rehabs in Nova Scotia.

https://www.drugrehab.ca/nova-scotia.html

Kids Help Phone

Offers professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French. Whether by phone, text, mobile app or through their website.

Call 1-800-668-6868

Text CONNECT to 686868

https://mha.nshealth.ca/en/services/kids-help-phone

Youth Project

Provides supportive counselling for youth who want to talk to someone about sexual orientation or gender identity.

Phone: (902) 429 5429 ext 230

Email: carmel@youthproject.ns.ca

https://youthproject.ns.ca/support/

Laing House

A peer support organization serving youth aged 16-30 with a mental illness diagnosis.

Call (902) 425-9018 or email info@lainghouse.org

https://www.lainghouse.org/

Bully Hotline, Halifax Regional Police

A service offered 8am-8pm Monday-Friday by the HRM police bullying team to support youth, parents and teachers with bullying or fight situations.

Call or text: 902-490-SAVE (7283)

E-mail: bullyhotline@halifax.ca

Open Counselling

Fees are set by providers and are usually free-to-low-cost based on your income.

https://www.opencounseling.com/

Couch of Hope

Offers FREE Counselling Services to Nova Scotians. Individuals who qualify do not have insurance or if do not have a means to pay for services.‍

Call: 902-707-4414

Email: intake@couchofhope.com

https://couchofhope.com/

Affordable Therapy Network

A Community Of Therapists Offering Low Cost & Sliding Scale Therapy Across Canada. Includes several additional resources for clients to access for free on their own.

https://affordabletherapynetwork.com/mental-health-nova-scotia/

Healthy Minds NS

Offers a suite of online mental health resources, available free to post-secondary students, to complement the mental health supports and services available on campuses..

https://healthymindsns.ca/

Still have questions?

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Have a question? Reach us directly by email info@layla.care or phone through phone: 647-374-4210