Our clients are interested in self-discovery, emotional healing, or are working through a range of challenges that respond well to therapy. For example, these include: stress, anxiety, phobias, depression, mood disorders, borderline personality disorder, self-esteem, anger, addictions, trauma, relationships, family conflict, couples counselling, and life transitions.

At this time, Layla is only able to work with clients who are residents of Ontario, Alberta, British Columbia and Nova Scotia. Please note that Layla does not provide crisis support. If you or someone else is in crisis and require immediate assistance, call 911 or go to your nearest hospital emergency department.

Our therapists draw on a range of evidence-based methods and each specializes in certain approaches. Most commonly, these include: cognitive behaviour therapy (CBT), dialectical behaviour therapy (DBT), emotion-focused therapy (EFT), mindfulness-based, trauma-focused, psychodynamic, and eye movement desensitization and reprocessing (EMDR). We certainly do not expect clients going into therapy to understand how these approaches work, and we are happy to provide them with information on these and other methods.

No, you don’t need a formal referral or diagnosis from another provider. We are happy to assist anyone with their unique challenges and goals.

Our therapists operate out of their own location, provide sessions in-person, online, or by phone. Today, our therapists are located in Ontario, Alberta, British Columbia and Nova Scotia across many cities: Toronto, Greater Toronto Area (GTA), Ajax, Barrie, Beamsville, Brampton, Burlington, Georgetown, Guelph, Hamilton, Kitchener, Markham, Milton, Mississauga, Newmarket, Niagara Falls, North York, Oakville, Orangeville, Oshawa, Ottawa, Petawawa, Pickering, Richmond Hill, Scarborough, St. Catherines, Thornhill, Vaughan, Whitby, and Calgary, Edmonton, Lethbridge, Red Deer, Sherwood Park, Kelowna, Vancouver, Victoria, Halifax and many more.

We are continuously building out our community.

Individual and Couples Therapy sessions are typically 50 minutes long. In some cases, your first session with the therapist will be a little longer.
Therapy can range from short-term to longer term depending on the client’s case and their goals. This can be discussed with your therapist, and the two of you can always collaboratively assess your timeline and progression.

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Group Therapy sessions vary in length but typically range from 1.5 to 2 hours. Our current group programs typically last for 12 or 24 weeks.

At Layla we do not offer direct billing. If you are planning to use health benefits, our network of therapists includes Registered Social Workers (RSW), Registered Psychotherapists (RP) and Registered Psychologists (C.Psych) in select regions. When looking at your benefits package, we advise that you check to see if you are covered for either of those providers. I've included a link to our blog post explaining the difference between these different health professionals.

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Please reach out to info@layla.care for help figuring out your benefits coverage.

We require a minimum of 24-hour notice for any appointment cancellation or rescheduling in order to avoid a full cancellation fee. If you cancel or reschedule your appointment less than 24 hours before it is scheduled to take place, you will be subjected to a full cancellation fee equal to 100% of the session fee (the full cost of the session).

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To cancel or reschedule, please contact your therapist directly by phone or email. You can find their contact information within your appointment confirmation email.

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