Crisis & Community Resources

Layla does not provide crisis support. If you or someone else is in crisis and require immediate assistance, call 911 or go to your nearest hospital emergency department.

For more information on available mental health support resources please refer to the list below.

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Immediate Support Resources

Crisis Services Canada

Provides immediate support aimed at suicide prevention.
Available by phone (24/7) and text (4:00pm-12:00am)
Website: www.crisisservicescanada.ca
Phone:
1-833-456-4566
Text: 45645

Toronto Distress Centre

Provides support to individuals experiencing emotional distress.
Available by phone (24/7) and chat (2:00pm – 2:00am)
Website: https://www.dcogt.com/
Phone:
416-408-4357
Text: 45645 

ConnexOntario

Information and referral service by the Government of Ontario. Assists individuals in accessing services related to addiction, mental health, and problems gambling.
Available by phone and chat (24/7)
Website: http://www.connexontario.ca/addictions-mental-health-services-search
Phone: 1-866-531-2600

Gerstein Crisis Centre

Crisis services for individuals ages 16 and over across Toronto. Offers Crisis beds, mobile crisis team, telephone crisis support, substance use crisis team.
Available by phone (24/7)
Website: http://www.gersteincentre.org/
Phone: 416-929-5200

Kids Help Phone

Offering 24/7 support across Canada for young people.
Available by phone, text and chat (24/7)
Website: https://kidshelpphone.ca/
Phone: 1-800-668-6868
Text: CONNECT to 686868

Good2Talk

Provides confidential support services for post-secondary students in Ontario and Nova Scotia.
Available by phone and text (24/7)
Website: https://good2talk.ca/
Phone: 1-866-925-5454 (Ontario) or 1-833-292-3698 (Nova Scotia)
Text: GOOD2TALKON to 686868 (Ontario) or GOOD2TALKNS to 686868

Spectra Helpline

English Crisis Support Helpline services offered in 8 languages (Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu).
Available by phone (10:00am-10:00pm, Monday to Friday)
Website: https://www.spectrahelpline.org/
Phone: 905-459-7777

Assaulted Women's Hotline

Crisis counselling for women and seniors in the province of Ontario.
Available by phone (24/7)
Website: http://www.awhl.org/
Crisis Line - phone:
GTA: 416-863-0511
GTA TTY: 416-364-8762
TOLL-FREE: 1-866-863-0511
TOLL FREE TTY: 1-8666-863-7868#SAFE (#7233) on your Bell, Rogers, Fido or Telus Mobile
Senior Safety Line - phone:
TOLL-FREE:  1-866-299-1011

Toronto Rape Crisis Centre

Provides support to survivors of sexual violence.
Available by phone (24/7)
Website: https://trccmwar.ca/
Phone: 416-597-8808

Peel Rape Crisis Centre

Provides psychotherapy services for all persons 12 and older who have been impacted by relationship & sexual violence.
Available by phone during business hours (Spectra Helpline volunteer support available during non-business hours)
Website: http://hope247.ca/
Phone: 905-273-9442

Anishnawbe Health Toronto Mental Health Crisis Line

Available by phone during business hours
Website: http://aht.ca/
Phone:
416-360-0486 or 416-920-2605

LGBTTQQ2SI Youthline

Confidential, non-judgemental and informed LGBTTQQ2SI peer support.
Available by phone, text and chat (4:00pm - 9:30pm, Sunday to Friday)
Website: https://www.youthline.ca/
Phone:
1-800-268-9688

Ontario Victim Services

Support services for victims of crime and families of victims.
Available by phone
Website: https://www.attorneygeneral.jus.gov.on.ca/english/ovss/programs.php
Phone:
416-314-2447

Intimate Partner Safety & Sexual Violence Resources

Assaulted Women's Hotline

Crisis counselling for women and seniors in the province of Ontario.
Available by phone (24/7)
Website: http://www.awhl.org/
Crisis Line - phone:
GTA: 416-863-0511
GTA TTY: 416-364-8762
TOLL-FREE: 1-866-863-0511
TOLL FREE TTY: 1-8666-863-7868#SAFE (#7233) on your Bell, Rogers, Fido or Telus Mobile
Senior Safety Line - phone:
TOLL-FREE:  1-866-299-1011

Domestic Abuse Service

Offers support, resource information, and referrals about domestic violence.
Available by phone (10am-10pm in BC but also for anyone with questions about abuse or concerns about a friend or family member)
Website: https://domesticabuseservices.ca/
Phone:
1-888-833-7733

Toronto Rape Crisis Centre

Provides support to survivors of sexual violence.
Available by phone (24/7)
Website: https://trccmwar.ca/
Phone: 416-597-8808

Peel Rape Crisis Centre

Provides psychotherapy services for all persons 12 and older who have been impacted by relationship & sexual violence.
Available by phone during business hours (Spectra Helpline volunteer support available during non-business hours)
Website: http://hope247.ca/
Phone: 905-273-9442

Shelter Safe

An online resource that helps women and their children seeking safety from violence and abuse. The clickable map is available to connect women with the nearest shelter that can offer safety, hope and support.
Website: https://www.sheltersafe.ca/

Domestic Violence and Sexual Assault Resources (Toronto)

An online resource where victims and survivors of physical, sexual, emotional, or financial abuse can find emergency shelter and housing, health care, legal services, emotional support, counselling, system navigation services, and accompaniment services for interviews or appointments.
Website: https://www.torontocentralhealthline.ca/listServices.aspx?id=10669

Family Service Toronto

Offers programs and services for victims of violence against women.
Website: https://familyservicetoronto.org/our-services/programs-and-services/violence-against-women/

Violence Against Women Resources: Issues You May be Facing

An informational resource that discusses abuse.
Website: https://familyservicetoronto.org/wp-content/uploads/2016/03/VAWIssuesYouMayBeFacing.pdf

Canada's Treatment Programs for Men Who Abuse Their Partners

An online resource offering access to programs across Ontario for men who abuse their partners.
Website: https://www.canada.ca/en/public-health/services/health-promotion/stop-family-violence/prevention-resource-centre/women/treatment-programs-men-abuse-partners/canada-treatment-programs-men-who-abuse-their-partners-8.html

Ontario Victim Services

An online resource offering access to programs and services for victims of crime and their families.
Website: https://www.attorneygeneral.jus.gov.on.ca/english/ovss/programs.php

Youth-Specific Resources

Kids Help Phone

Offering 24/7 support across Canada for young people.
Available by phone, text and chat (24/7)
Website: https://kidshelpphone.ca/
Phone: 1-800-668-6868
Text: CONNECT to 686868

Children's Mental Health Ontario

Find a mental health centre near you that provides treatment and support to children, youth and families. This includes targeted prevention, early intervention, short- and long-term counselling and therapy, and intensive services such as residential care.
Website: https://cmho.org/findhelp/

What's Up Walk-In Clinics

Mental health counselling for children, youth and families.
Website: https://www.whatsupwalkin.ca/

Shelters and Drop-in Centres for Youth

An online resources to access short-term accommodation along with other supports, such as counselling, meals, recreation and emergency transportation. Some shelters also provide longer-term accommodation. Drop-in centres offer social and recreational activities, snacks, information and support and in some cases counselling.
Website: https://www.torontocentralhealthline.ca/listservices.aspx?id=10490

Call the Emergency Shelter Central Intake at 416-338-4766 or Toll Free 1-877-338-3398.

OHIP/ Free/ Discounted Resources

Layla facilitates therapy services, which are not covered by OHIP. Our rate is $130/session (tax included where applicable) which is within or below market average. Most employer benefits plans cover our services; Please check your plan for Registered Social Workers, or Registered Psychotherapists, or you may ask for our assistance in doing so.

If you do not have insurance coverage and affordability is a barrier, the following resources may be helpful:

Sherbourne Health Centre - Counselling Services

Provides individual and group counselling for individuals living in Toronto with an M postal code. Walk-in counselling available Tuesday afternoon on a first come first-served basis.
Estimated waitlist for individual, couples or family counselling: months
Website: https://sherbourne.on.ca/
Phone: 416-324-4109

Stella's Place Young Adult Mental Health

Provides a local services for individuals between the ages of 16 and 29 and living in Toronto with a maximum of 8 individual counselling sessions. Group classes also available.
Walk-in counselling available Tuesday and Thursday from 3 – 5 pm, first come-first-served basis. Estimated waitlist for individual counselling: months
Website: https://stellasplace.ca/
Phone: 416-461-2345

Big White Wall

An anonymous online mental health and wellbeing platform offering self-help programs, creative outlets and a community. Programs are free to access in a number of ways for residents of Ontario.
Website: https://www.bigwhitewall.com/?lang=en-ca&from=ca/

Family Service Toronto

A free walk-in counselling service available at 355 Church St. on Wednesdays from 3:30 pm – 7:30 pm, on a first come-first-serve basis. Sliding scale options are available based on household income and family size.
Estimated waitlist: months
Website: https://familyservicetoronto.org/our-services/programs-and-services/violence-against-women/
Phone: 416-595-9618

Centre for Addiction and Mental Health (CAMH)

Offers multiple mental health programs, including DBT groups. Admission into programs and waitlist depends on demand and individuals needs.
Website: http://www.camh.ca/

Wellness Together Canada

Offers wellness self-assessment and tracking, self guided courses and resources, text or phone counselling, group coaching as well as community support, all at no cost.
Website: https://ca.portal.gs/