Crisis & Community Resources


June 29, 2019

Layla does not provide crisis support. If you or someone else is in crisis and require immediate assistance, call 911 or go to your nearest hospital emergency department.

You can additionally refer to the following immediate support resources:

Immediate Support Resources

Crisis Services Canada
Provides immediate support aimed at suicide prevention
Available by phone (24/7) and text (4 pm-12 am)
Call: 1-833-456-4566 or text: 45645

Toronto Distress Centre
Provides support to individuals experiencing emotional distress
Available by phone (24/7) and chat (2pm – 2am)
Phone: 416-408-4357 or text: 45645

Information and referral service by the Government of Ontario Assists individuals in accessing services related to addiction, mental health, and problems gambling
Available by phone (24/7) and chat (24/7)
Phone: 1-866-531-2600

Gerstein Crisis Centre
24 hour crisis services for individuals ages 16 and over across Toronto
Offers Crisis beds, mobile crisis team, telephone crisis support, substance use crisis team
Phone: 416-929-0149

Kids Help Phone
Offering 24/7 support across Canada for young people
Phone: 1-800-668-6868
Text:  CONNECT to 686868
Live chat option on website

OHIP/ Free/ Discounted Resources

Layla facilitates therapy services, which are not covered by OHIP. Our rate is $130/session (tax included where applicable) which is within or below market average. Most employer benefits plans cover our services; Please check your plan for Registered Social Workers, or Registered Psychotherapists, or you may ask for our assistance in doing so.

If you do not have insurance coverage and affordability is a barrier, the following resources may be helpful:

Sherbourne Health Centre – Counselling Services
333 Sherbourne St., Toronto, ON
Telephone: 416-324-4109
Eligibility: Individual and group counselling for individuals living in Toronto with an M postal code. Walk-in counselling available Tuesday afternoon on a first come first-served basis. Estimated waitlist for individual, couples or family counselling: months

Stella’s Place Young Adult Mental Health
18 Camden St.,Toronto, ON
Telephone: 416-461-2345
Must be between the ages of 16 and 29 and living in Toronto
Maximum of 8 sessions for individual counselling, group classes also available
Walk-in counselling available Tuesday and Thursday from 3 – 5 pm, first come-first-served basis. Estimated waitlist for individual counselling: months

Big White Wall
Online mental health and wellbeing platform that is anonymous. Offering self-help programs, creative outlets and a community. Eligibility: Free to access in a number of ways for residents of Ontario.

Family Services Toronto
Phone: 416-595-9618
Various locations. Free walk-in counselling available at 355 Church St. Wednesdays 3:30 pm – 7:30 pm, first come-first-serve basis. Sliding scale options available based on household income and family size. Estimated waitlist: months

Centre for Addiction and Mental Health (CAMH)
Offers multiple mental health programs, including DBT groups. Admission into programs and waitlist depends on demand and individuals needs.