Layla for the broader healthcare community

Referral and practice resources

Who we are

When therapy and counselling are the chosen course of treatment for your patient, it can often be hard to find the right provider for them. There are many variables: location, availability, designation and insurance coverage specifics, specialization, quality, price, online option, etc.

Through a personalized intake process Layla makes it faster and simpler for individuals, couples and families to connect with the right therapist in their preferred setting.

As part of the broader healthcare community, Layla supports primary care and other healthcare providers with reliable psychotherapy referrals that take into consideration the unique needs of each patient. 

How it works

The Layla process for patient intake and referral involves the following components achieved in collaboration between the patient, their dedicated Layla Care Coordinator and our partner therapists.

Achieving goals like working through depression, bpd, ptsd, couples counselling

Personalized intake and guidance

After completing a brief digital intake form, patients book a time to speak with one of our Care Coordinators. During the phone consultation, we work with your patient to review their situation, current challenges, and goals for therapy while discussing provider options.

Schedule image reflecting flexibility

Curated provider group

Providers are contracted by Layla. Our vetting process includes credential check, in-depth interview, space inspection, and ongoing collection of client feedback.

Quality badge reflecting good therapists

Prioritizing client preferences

We at Layla know that therapeutic alliance accounts for up to 75% of successful therapy outcomes. As such, Layla aims to fulfill client’s requests about their therapist.

Price tag

Fair & transparent pricing

Matching and initial call are free. Therapy sessions are $130 for individuals, and $170 for couples counselling. Therapy sessions are not included in OHIP but covered by most insurance. Please read our FAQ to learn more.

What we do

With a wide range of specializations and backgrounds among our community of partner therapists, Layla is proud to offer specialized patient programs. 

Some of our available programs are listed below. It is important to note that program availability may vary depending on demand and other factors. 

For more information about programs available to your patients, contact us.

Individual therapy for children and adults

Individual therapy for adults and children is available to clients with a range of needs. Layla Care Coordinators work with the client to identify their specific needs and interests. Therapist matching and services thereafter are tailored to the needs and preferences of the client.

Couples therapy

Various methods of psychotherapy can be used to help couples:

- Identify and address problem areas and negative patterns
- Increase empathy and validation
-Increase respect and understanding of one another’s perspectives and differences
-Learn ways to improve communication and listening
-Deepen and strengthen emotional connection
-Grow and/or repair closeness and intimacy
-Learn methods of collaborative decision making
-Identify individual and shared goals and create plans and approaches

Learn more about couples therapy

Family therapy

Layla Care Coordinators work closely with client families to identify a partner therapists that fits their specific needs and interests as it relates to family therapy. Family therapy  members improve communication and resolve conflicts

DBT skills training

As part of the online Emotion Regulation Skills Training program, participants work in a group format with a dedicated Layla partner therapist to gain control of their emotions and thought patterns while increasing capacity to act and communicate effectively with others.

Throughout the 12 week/2-hours per week program, participants join online sessions where they learn to implement Dialectical Behaviour Therapy (DBT) techniques and strategies including mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness.

Learn more about dbt skills training

How to refer patients

To enable a seamless patient referral experience, we’ve developed the materials and guidelines that you’ll need when referring directly from your EMR. 

Practice Solutions - EMR referrals

Click below to download the Layla referral form in .cfm format to enable direct referrals from your Practice Solutions EMR. Need instructions? Click here.

Download Layla Referral form

Oscar - EMR referrals

Click below to download the Layla referral form package to enable direct referrals from your Oscar EMR. Need instructions? Click here.

Download referral package

Accuro - EMR referrals

The Layla referral form has been created within Accuro and is ready for you to start using it! Need instructions? Click here.

If you do not see your EMR listed in the above, we have also developed an easy to use PDF for printout or completion online. This PDF can also be used to create a custom form in your EMR system.

Download referral temaplate

Free resources for you and your patients

Flyers and patient cards

To support the patient education and referral process, we’ve developed free print flyers and patient cards.

Contact us to receive free print materials for in-clinic patients.

Request patient cards

Informational handout: Sleep issues

In this free downloadable tips sheet, our Layla experts provide helpful information, strategies and resources to combat some of the most common sleep issues. 

To download the tips sheet for your patients, click the button below:

Download Handout

Informational handout: Relationship issues

In this free downloadable tips sheet, our Layla experts provide helpful information, strategies and resources to combat relationship issues at home, at work, and in everyday life. 

To download the tips sheet for your patients, click the button below:

Download Handout

Informational handout: Stress

In this free downloadable tips sheet, our Layla experts provide helpful information, strategies and resources to combat common symptoms and side effects of stress.

To download the tips sheet for your patients, click the button below:

Download Handout

Customized resources

We understand that just as each patient is unique, each practice has customized care protocols.  For patient referral tools and resources that are customized to the needs of your clinic, please contact us to request a meeting.

Request a meeting

Layla Webinar: Pathways for patients with mental health concerns

Patient referral pathways in mental health can be complex. More often than not, patients experience a long and difficult process before they find the provider that’s right for them. 

At Layla we understand that mental health is complex, but finding help doesn’t have to be. Learn more about patient referral pathways in mental health in this webinar:

Although our team of partner therapists provide tailored mental health support, Layla does not offer immediate or crisis support services. If you or someone else is in crisis and require immediate assistance, call 911 or go to your nearest hospital emergency department.

For more information on available mental health support resources, visit our Mental Health Resources and Programs in Ontario page.